Sign in, then Forgot password.Go to sign in
- Open the sign-in page and press Forgot password.
- Enter the email address on the account.
- Choose a new password of between 8 and 72 characters, enter it again, and press Recover Account.
- We email a link to that address. It lasts for two hours. Open the link to finish, then sign in with the new password.
- If the email does not arrive, check your spam folder. If you no longer have that email address, use the contact form, choose Other, and tell us the username.
